Can't change email, password. Posting a new thread won't post to any forum.
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shidarin
Joined: 2005-09-27
Posts: 14 |
Posted: Sun, 2011-06-05 16:49
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Hi everybody! I was having some trouble upgrading to gallery3, and I came to the forums for some help. I logged in with my (apparently very old, and unused) account, and immediately saw that I REALLY needed to change the email and password. But I couldn't. Everytime I tried to change the email, it would just load a blank page. Same with changing the password. I tried this with: Latest stable firefox release on Win7 and OSX (all addons disabled) All with the same results. So then I tried to post my problem and got the same white page- I checked the forum and no new post appeared. 11 hours later, I checked my subscriptions and saw I was subscribed to the post that never appeared (and yes, I've been logging in, logging out, checking different computers, force-refreshing). I went to edit that post, and when I submitted the edit, it changed my forum from "Gallery3 Troubleshooting" to "- Please Choose -" (EDIT: It did the same thing with this post! But I checked my subscriptions immediately) Once I changed it back to gallery3 troubleshooting, it finally appeared in the gallery3 troubleshooting forum. I also tried to create a new account, and got the same white page. I never got an email from gallery about the new account, but now when I try and change my current account email to the email I tried to use to create the new one, it informs me that email addy is in use. |
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suprsidr
Joined: 2005-04-17
Posts: 8339 |
Posted: Sun, 2011-06-05 18:19
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We are aware of the problem and are working towards a solution. -s |
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nivekiam
Joined: 2002-12-10
Posts: 16504 |
Posted: Mon, 2011-06-06 17:01
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If you're still having issues, please let us know. We believe we've found and fixed the cause. |
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shidarin
Joined: 2005-09-27
Posts: 14 |
Posted: Mon, 2011-06-06 17:08
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Confirmed working. I was able to change my email and password fine. |
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