Uh Oh message

marvelousartworks

Joined: 2013-08-20
Posts: 4

Posted: Wed, 2013-08-21 04:13

/home/*****/public_html/gallery/gallery3/var/

http://galleryproject.org/wl/8020_547818

I am totally new to doing this, so please excuse me if I sound like I don't know what I am doing... because I really don't. I do not know what information you will need to help me, so I will add things I think you need.

I own a graphics forum called marvelousartworks.com and I am trying to add the gallery3 as a subforum to it. I have added the gallery3 into the database and also put in the var folder.

When I type in www.marvelousartworks.com/gallery3/ it comes up with this window...

I am getting this message:

Quote:

Uh Oh
We've found a place to store your photos: /home/marve12/public_html/gallery3/var/

But when I enter the information requested I get this message:

Quote:

We were unable to connect to your MySQL server with the username and password that you provided. Please go back and try again!

I am positive I am adding the correct information so I am unsure what I have done wrong.

Maybe I add the gallery3 archive folder incorrectly, but I assume because it is finding it that I have it correct.

Any help would be appreciated.

Angel

floridave

Joined: 2003-12-22
Posts: 27300

Posted: Wed, 2013-08-21 13:43

Quote:

unable to connect to your MySQL server with the username and password that you provided.

perhaps the hostname is not correct?

Dave
_____________________________________________
Blog & G2 || floridave - Gallery Team

marvelousartworks

Joined: 2013-08-20
Posts: 4

Posted: Wed, 2013-08-21 14:20

Dave... No... I just tried it again and made sure it was correct and it is. Oh well... guess I will just not have the gallery. It's not that I must have it...just thought it would be pretty cool since I own a graphics forum where we create graphics using Paint Shop Pro.

I think I missed a step putting this in my FTP...but, not sure what step.

Thanks for your help.

Angel

jmbouffard

Joined: 2013-08-22
Posts: 7

Posted: Thu, 2013-08-22 14:05

From reading your first post I'm wondering if you correctly created a MySQL database for your Gallery installation?

This line from the manual:

Quote:

Create a MySQL database for your Gallery 3 installation and note down the username and password for the Database (if required). Usually this is done in the control panel for your website.

You need to make sure that the sql database is accessible by your gallery installation. If you can use a command line, you could normally validate this by doing:
mysql -u user -p dbname (dbname is the name of the new database that you created)
then enter the password for your database. If it connects this way then Gallery3 should also be able to connect.

Make sure you are not using the username/password to access your website console because they could be different than the one to access the new database.

marvelousartworks

Joined: 2013-08-20
Posts: 4

Posted: Thu, 2013-08-22 16:44

jmbouffard I think that's where I am having the issue. When I created my forum testboard, I just went into my lunarpages control panel, MySQLManager, created gallery3. Then I created a directory in my FTP called gallery3 and added the folder var. Then URL http://www.marvelousartworks.com/gallery3 and it comes up to the http://www.marvelousartworks.com/gallery3/installer/ where I get the window to add all the info into. Then the UH OH error.

I can give you a screenshot of what I have done if you think it would be helpful in helping me.

Thanks for your time.

Angel

jmbouffard

Joined: 2013-08-22
Posts: 7

Posted: Thu, 2013-08-22 17:21

I guess your are close to success. On the page http://www.marvelousartworks.com/gallery3/installer/ you need to specify the following info:

Database name = from your latest reply this should be the MySQL name so "gallery3"
User = it is the user name to access your gallery3 database, maybe look in the MySQLManager to get it ?
Password = it is the password to access your gallery3 database, maybe look in the MySQLManager to get it ?
Host = leave it to "localhost"
Table prefix (optional) = leave it empty

When you will have the right info then you should not get the error and the gallery should be functional.

marvelousartworks

Joined: 2013-08-20
Posts: 4

Posted: Thu, 2013-08-22 20:11

jmbouffard wrote:

I guess your are close to success. On the page http://www.marvelousartworks.com/gallery3/installer/ you need to specify the following info:

Database name = from your latest reply this should be the MySQL name so "gallery3"
User = it is the user name to access your gallery3 database, maybe look in the MySQLManager to get it ?
Password = it is the password to access your gallery3 database, maybe look in the MySQLManager to get it ?
Host = leave it to "localhost"
Table prefix (optional) = leave it empty

When you will have the right info then you should not get the error and the gallery should be functional.

I decided to delete the whole thing and start from scratch...but, I still come out with the same UH OH message. I did exactly as you said to do above and checked in MYSQLManager for the info needed and it's all what I have been putting in.

I appreciate the time you have spent to help me...but, it looks like I just cannot get it done, so I won't waste anymore of your time.

Thanks,
Angel

marvelousartworks Joined: 2013-08-20 Posts: 4	Posted: Wed, 2013-08-21 04:13
	/home/*****/public_html/gallery/gallery3/var/ http://galleryproject.org/wl/8020_547818 I am totally new to doing this, so please excuse me if I sound like I don't know what I am doing... because I really don't. I do not know what information you will need to help me, so I will add things I think you need. I own a graphics forum called marvelousartworks.com and I am trying to add the gallery3 as a subforum to it. I have added the gallery3 into the database and also put in the var folder. When I type in www.marvelousartworks.com/gallery3/ it comes up with this window... I am getting this message: Quote: Uh Oh We've found a place to store your photos: /home/marve12/public_html/gallery3/var/ But when I enter the information requested I get this message: Quote: We were unable to connect to your MySQL server with the username and password that you provided. Please go back and try again! I am positive I am adding the correct information so I am unsure what I have done wrong. Maybe I add the gallery3 archive folder incorrectly, but I assume because it is finding it that I have it correct. Any help would be appreciated. Angel
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floridave Joined: 2003-12-22 Posts: 27300	Posted: Wed, 2013-08-21 13:43
	Quote: unable to connect to your MySQL server with the username and password that you provided. perhaps the hostname is not correct? Dave _____________________________________________ Blog & G2 \|\| floridave - Gallery Team

marvelousartworks Joined: 2013-08-20 Posts: 4	Posted: Wed, 2013-08-21 14:20
	Dave... No... I just tried it again and made sure it was correct and it is. Oh well... guess I will just not have the gallery. It's not that I must have it...just thought it would be pretty cool since I own a graphics forum where we create graphics using Paint Shop Pro. I think I missed a step putting this in my FTP...but, not sure what step. Thanks for your help. Angel

jmbouffard Joined: 2013-08-22 Posts: 7	Posted: Thu, 2013-08-22 14:05
	From reading your first post I'm wondering if you correctly created a MySQL database for your Gallery installation? This line from the manual: Quote: Create a MySQL database for your Gallery 3 installation and note down the username and password for the Database (if required). Usually this is done in the control panel for your website. You need to make sure that the sql database is accessible by your gallery installation. If you can use a command line, you could normally validate this by doing: mysql -u user -p dbname (dbname is the name of the new database that you created) then enter the password for your database. If it connects this way then Gallery3 should also be able to connect. Make sure you are not using the username/password to access your website console because they could be different than the one to access the new database.

marvelousartworks Joined: 2013-08-20 Posts: 4	Posted: Thu, 2013-08-22 16:44
	jmbouffard I think that's where I am having the issue. When I created my forum testboard, I just went into my lunarpages control panel, MySQLManager, created gallery3. Then I created a directory in my FTP called gallery3 and added the folder var. Then URL http://www.marvelousartworks.com/gallery3 and it comes up to the http://www.marvelousartworks.com/gallery3/installer/ where I get the window to add all the info into. Then the UH OH error. I can give you a screenshot of what I have done if you think it would be helpful in helping me. Thanks for your time. Angel

jmbouffard Joined: 2013-08-22 Posts: 7	Posted: Thu, 2013-08-22 17:21
	I guess your are close to success. On the page http://www.marvelousartworks.com/gallery3/installer/ you need to specify the following info: Database name = from your latest reply this should be the MySQL name so "gallery3" User = it is the user name to access your gallery3 database, maybe look in the MySQLManager to get it ? Password = it is the password to access your gallery3 database, maybe look in the MySQLManager to get it ? Host = leave it to "localhost" Table prefix (optional) = leave it empty When you will have the right info then you should not get the error and the gallery should be functional.

marvelousartworks Joined: 2013-08-20 Posts: 4	Posted: Thu, 2013-08-22 20:11
	jmbouffard wrote: I guess your are close to success. On the page http://www.marvelousartworks.com/gallery3/installer/ you need to specify the following info: Database name = from your latest reply this should be the MySQL name so "gallery3" User = it is the user name to access your gallery3 database, maybe look in the MySQLManager to get it ? Password = it is the password to access your gallery3 database, maybe look in the MySQLManager to get it ? Host = leave it to "localhost" Table prefix (optional) = leave it empty When you will have the right info then you should not get the error and the gallery should be functional. I decided to delete the whole thing and start from scratch...but, I still come out with the same UH OH message. I did exactly as you said to do above and checked in MYSQLManager for the info needed and it's all what I have been putting in. I appreciate the time you have spent to help me...but, it looks like I just cannot get it done, so I won't waste anymore of your time. Thanks, Angel

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