G2 Preinstaller fails during Extract step
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natbarn
Joined: 2005-02-09
Posts: 26 |
Posted: Sun, 2009-07-05 04:05
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Gallery version = 2.2.4 core 1.2.0.6 Using G2 Pre-installer; downloaded as gallery2.tar.gz, but Extract .tar.gz with PHP function fails: Warning: filesize() [function.filesize]: stat failed for ././gallery2/themes/classic/po/et.mo in /data/16/1/133/23/1459186/user/1568276/htdocs/preinstall.php on line 1847 Checked this location via FTP; no "et.mo" found. "././gallery2/..." looks a little odd. There's something I'm missing here, but I don't know what. I need to get this site back online. How do I restore from the backup .xml file? |
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floridave
Joined: 2003-12-22
Posts: 27300 |
Posted: Sun, 2009-07-05 06:41
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Quote:
Using G2 Pre-installer; So you are installing for the first time? Quote:
Gallery version = 2.2.4 core 1.2.0.6 Why not a more recent version like G2.3? Quote:
I need to get this site back online. How do I restore from the backup .xml file? NOW I am confused.... are you installing or trying to restore a backup? Dave _____________________________________________ |
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natbarn
Joined: 2005-02-09
Posts: 26 |
Posted: Sun, 2009-07-05 14:11
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No, this is supposed to be an upgrade from 2.2.4. Initially, the download and extract and install went fine, except that when I brought up the site all of the photos had the missing photo placeholder. I discovered that I had run the pre-installer from within my Gallery folder and that the install had created a new G2 folder inside the existing one. After cleaning up that mess, I re-ran the pre-installer in the /htdocs folder, but now am getting the install error. I either need to get it to work or I need to restore ASAP. /richard |
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floridave
Joined: 2003-12-22
Posts: 27300 |
Posted: Sun, 2009-07-05 17:31
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Restore your backup of 2.2.4. Make sure it is operational. download G2.3 from the download page extract the files and perform the upgrade. _____________________________________________ |
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natbarn
Joined: 2005-02-09
Posts: 26 |
Posted: Sun, 2009-07-05 18:43
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Ok, I'll check that out. Thanks. |
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natbarn
Joined: 2005-02-09
Posts: 26 |
Posted: Sun, 2009-07-05 18:55
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Stuck again. How do I execute the .xml backup file that was created in the albums/backups/ folder of my G2 data folder? I can't find anything in the FAQ pages (or anywhere else) that covers this process. |
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floridave
Joined: 2003-12-22
Posts: 27300 |
Posted: Sun, 2009-07-05 19:44
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How did you create this .xml file for your backup? Dave |
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natbarn
Joined: 2005-02-09
Posts: 26 |
Posted: Sun, 2009-07-05 21:59
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It was created in one of the steps when I was running the preinstall.php process, the time that it all ran Ok, but then turned out to be installed in the wrong location. As I recall, after the extraction step, the next step invoked the regular installation script, and it was actually as part of that script that I opted to have the backup made. At this point, I can't get back to that part of the scripting to identify it any better for you. |
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floridave
Joined: 2003-12-22
Posts: 27300 |
Posted: Sun, 2009-07-05 22:33
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I am lost. I don't recall the preinstaller having a .xml backup step. Dave |
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natbarn
Joined: 2005-02-09
Posts: 26 |
Posted: Sun, 2009-07-05 22:51
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Well, as I said, it might well have been a step within the main installer, given that the pre-installer script switches over to that during the upgrade sequence. Here are the first few lines of the .xml file, in case that rings a bell... <?xml version="1.0"?> etc. The file size is 5.8Mb. |
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floridave
Joined: 2003-12-22
Posts: 27300 |
Posted: Mon, 2009-07-06 00:01
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I am just guessing here.... Dave |
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natbarn
Joined: 2005-02-09
Posts: 26 |
Posted: Mon, 2009-07-06 22:06
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My head is starting to hurt. I followed your suggestion and extracted to a new gallery2 folder. The config.php file is there. I browsed to the support folder, but it blocks me with a security page that says I need a config.php file and to go to the Installer to create one. When I go to the installer and finish the Database Setup step it says I need a version.dat file... "Gallery tables already exist in this database! But there is no 'versions.dat' file in your G2 storage directory which we interpret as a broken state of G2. Either create a versions.dat file with the correct format if you think your G2 should still work or select a clean install, which will erase all data in the database and in the storage directory." I've tried each of several core and gallery version numbers in this file, but nothing works. I only get the message above. My presumption is that this file is supposed to refer to my existing 2.2 installation, not to the 2.3 one that is being installed. Right now it has: 1.2.0.6[newline]2.2.4 So now I appear to be stuck. I can't continue the upgrade using the newly-extracted copy, nor can I extract 2.3 into the original G2 folder (see quoted error message in my original post.) Nor can I get my recently running Gallery to come back up, apparently due to the failed attempt to extract 2.3 into it. It gives me the offline-for-maintenance message with the Admin signon link, but when I sign on, all I get is a blank page. Is there any way to download a fresh copy of 2.2 so I can get back to a stable install? |
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floridave
Joined: 2003-12-22
Posts: 27300 |
Posted: Tue, 2009-07-07 02:07
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Quote:
Is there any way to download a fresh copy of 2.2 so I can get back to a stable install? http://downloads.sourceforge.net/gallery/gallery-2.2-full.zip Dave _____________________________________________ |
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nivekiam
Joined: 2002-12-10
Posts: 16504 |
Posted: Tue, 2009-07-07 02:58
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floridave
Joined: 2003-12-22
Posts: 27300 |
Posted: Tue, 2009-07-07 03:16
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It worked for me few min ago. Let me see what I can find. Dave |
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floridave
Joined: 2003-12-22
Posts: 27300 |
Posted: Tue, 2009-07-07 03:25
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If I copy the above url to my FF browser I am prompted to save a file. Dave |
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nivekiam
Joined: 2002-12-10
Posts: 16504 |
Posted: Tue, 2009-07-07 03:29
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Nice catch. Looks like someone will need to probably submit a ticket to sf. Unless they have some reasoning behind this. But that does help me with someone else in another thread (now to find it....) |
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natbarn
Joined: 2005-02-09
Posts: 26 |
Posted: Wed, 2009-07-08 18:45
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Regarding restoring from the .xml backup file, you said... Quote:
browse to yoursite.com/gallery2/lib/support/ I don't see anything there that looks like an import tool. Here's what I see... FYI, the backup .xml file was created during execution of the gallery2/upgrade/ script. I need exact info about how to restore from this file. I'm having no luck finding anything about how to do this by searching the G2 support, forums or FAQ info. |
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natbarn
Joined: 2005-02-09
Posts: 26 |
Posted: Fri, 2009-07-10 17:59
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Please let me know how to restore from the file created via the gallery2/upgrade/ process. |
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nivekiam
Joined: 2002-12-10
Posts: 16504 |
Posted: Fri, 2009-07-10 18:10
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You need to be on 2.3 to use that and so far in my testing I'm not sure if something is broken or what exactly that is suppose to restore. Since you were trying to use the preinstaller have you gotten or even have a successful working install of Gallery that's in use with lots of photos? If not, I'd just delete it all and start over with a fresh download of 2.3 and install it manually. ____________________________________________ |
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natbarn
Joined: 2005-02-09
Posts: 26 |
Posted: Fri, 2009-07-10 20:11
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Here is where (I think) I am: Yes, I had a fully operational site with thousands of photos as of last Friday, 7/3/09. Gallery version = 2.2.4 core 1.2.0.6. My intention at that point was to upgrade to 2.3, but when I loaded the pre-installer to my server, I mistakenly added it and ran it in my gallery2 folder. At the completion of that install, my site came up, but all the photo links were broken. The installer had created a new gallery2 folder inside my existing gallery2. Realizing my mistake, I removed the new folder and proceeded to run the pre-installer again from my htdocs directory. This time, however, the script failed to extract properly, giving me the error, Quote:
Warning: filesize() [function.filesize]: stat failed for ././gallery2/themes/classic/po/et.mo in /data/16/1/133/23/1459186/user/1568276/htdocs/preinstall.php on line 1847 Somewhere in my varied attempts to get the site back up, I tried using the gallery2/upgrade/ feature. During that process, at the point where the script is about to upgrade the core, it offered me the option to make a backup and I did so. Now, what I have is a site that comes up, but the image links are still broken. Also, the Admin signon is not working. After more searching around, it appears there may be a problem with my not having turned off URL-Rewrite before starting the upgrade. I found a link in the FAQ's that is supposed to go in and reset that value, but it doesn't seem to work... Quote:
Images don't show up and the album / photo links don't work, what can I do? I am hopeful at this point that, if I can reinstall the 2.2.4 version get the DB back to 1.2.0, I can somehow pick up the pieces. But if, as you say, the backup only works with 2.3, that strategy may be unworkable. If I load up with 2.3 in a new gallery2 folder, with an empty g2data folder and my DB as is, can I import my photos from a copy of the old g2data/albums folder? If so, will I still have the captions and album ownerships intact? If not, what do you recommend...? /richard |
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nivekiam
Joined: 2002-12-10
Posts: 16504 |
Posted: Fri, 2009-07-10 20:40
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Quote:
at the point where the script is about to upgrade the core, it offered me the option to make a backup and I did so If that was an XML backup, that's only useful if running 2.3, and even then it appears to not function as intended. Quote:
I am hopeful at this point that, if I can reinstall the 2.2.4 version get the DB back to 1.2.0, I can somehow pick up the pieces. Not if the DB and g2data have already been updated, there is no going back unless you did a backup of both before you upgraded. Quote:
If I load up with 2.3 in a new gallery2 folder, with an empty g2data folder and my DB as is, can I import my photos from a copy of the old g2data/albums folder? If so, will I still have the captions and album ownerships intact? Well, it's probably not going to be what you want. You can do that, but you'll lose comments, view counts, descriptions, titles, keywords, etc. Here's what I suggest from what you've described of what you've done so far. BACKUP, everything: Read this: I don't know exactly what state everything is in, but you might be able to recover by downloading a current version of G2.3 from here: http://codex.gallery2.org/Downloads unzipping it, transfer that to your server, overwriting your current gallery2 directory, then run the upgrader by going to www.example.com/gallery2/upgrade/ ____________________________________________ |
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natbarn
Joined: 2005-02-09
Posts: 26 |
Posted: Tue, 2009-07-14 00:34
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Ok, we seem to be making progress, but not quite there yet. I backed up as advised. Using the preinstaller, I downloaded 2.3 again and extracted into my gallery2 folder. I used the upgrader, but it found problems with several of the addon's. I ended up bypassing the update of the addon's and brought up the site. Things seem to be working (sort of), except all the thumbnails are square and the images are distorted. The Admin signon is working. So far so good. One thing I noticed is that the upgrader, when it ran, was ver 2.2, not 2.3. Also, the problem with the addon's seems to be that the versions that it wants to install are earlier than the ones that are already there. Here's what I'm seeing (editied) for the ones that are a problem... __Name_____________Current_New The upgrader seems to be self-adapting. On this go 'round, it has updated the core from 2.2.4 to 2.2.6. I've backed up the DB again in prospect of moving on. Is there some way to move on to 2.3 so that the addons will start working from the installed versions? What do you suggest? /richard |
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nivekiam
Joined: 2002-12-10
Posts: 16504 |
Posted: Tue, 2009-07-14 04:56
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Quote:
Using the preinstaller, Why? I'm pretty sure I said nivekiam wrote:
you might be able to recover by downloading a current version of G2.3 from here: http://codex.gallery2.org/Downloads unzipping it, transfer that to your server, overwriting your current gallery2 directory, then run the upgrader by going to www.example.com/gallery2/upgrade/ Quote:
I downloaded 2.3 again Nope, I don't know why or how, but you have G2.2.6 files. Quote:
What do you suggest? Go to Site Admin > Maintenance click Run Now for the System Information task. Copy and paste that info here. Let's see where you are right now. Where is your g2data directory located? Below or above your gallery2 directory? Also, zip and attach your upgrade logs, all of them. They are located in your g2data directory. |
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natbarn
Joined: 2005-02-09
Posts: 26 |
Posted: Tue, 2009-07-14 16:33
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Correction to my prior, most of the thumbs are displaying normally. Only those that were created/updated recently are displaying in the square format. I have not attempted to regenerate them or do anything else that might bump up against the add-on's that have problems. I used the preinstaller because I was working under the (perhaps mistaken) impression that it copies the latest G2 version directly to my server and unpacks it. If I download and unpack it on my local machine and then try to FTP it to my server, it takes all day (literally!) and fails repeatedly on timeouts, socket errors, etc. Current System Info... Gallery version = 2.2.6 core 1.2.0.8 The g2data folder is at a peer level with the gallery2 folder, each is directly under /htdocs. /richard |
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nivekiam
Joined: 2002-12-10
Posts: 16504 |
Posted: Tue, 2009-07-14 17:11
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You're thumbs are square because you have the SquareThumb plugin installed. Go to Site Admin > Plugins to uninstall that. Quote:
I used the preinstaller because I was working under the (perhaps mistaken) impression that it copies the latest G2 version directly to my server and unpacks it. If I download and unpack it on my local machine and then try to FTP it to my server, it takes all day (literally!) and fails repeatedly on timeouts, socket errors, etc. You're right, that's the way it's suppose to work. But I can't understand why it didn't download the latest version unless your webserver doesn't have permission to overwrite the files. Personally, that's why I will only use a host that has SSH access so I can do that stuff from the webserver directly Looking at the most recent upgrade log (looks like you had issues last year too) Not surprising at Network Solutions. Quote:
PHP memory limit: 16M That's going to cause problems. You should have that set to at least 32MB. That's very likely what caused the errors when trying to upgrade the plugins. ____________________________________________ |
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natbarn
Joined: 2005-02-09
Posts: 26 |
Posted: Wed, 2009-07-15 04:57
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My site is sorta working now. I raised the PHP memory to 32M and got rid of the square thumbs. I have a number of add-ons that it says need to be upgraded, but it won't let me do it because of the Gallery 2.3 versions that were added back when this whole mess started. Here's an example of what I get when I click "upgrade" on the Plugins page... Error Detail - * in modules/captcha/module.inc at line 106 (GalleryCoreApi::error) System Information No option is offered to delete/deactivate/uninstall the plugin, and it does no good for me to remove it from the /modules folder. As before, the installer and upgrader scripts refuse to process a move from Gallery 2.2.6 to 2.3. I downloaded and unpacked a copy of 2.3 into a new gallery2 folder, but now the installer refuses to accept the authentication string. Very weird. So, I have a "running" gallery2, but can't use several of the add-ons. And, I can't find a way to upgrade. I'm reluctant to put what I have back into production. I really regret having made such a muck of this. Is there any way to go forward...? /richard |
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nivekiam
Joined: 2002-12-10
Posts: 16504 |
Posted: Wed, 2009-07-15 16:34
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You should be able to manually deactivate a plugin using the method described here: |
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natbarn
Joined: 2005-02-09
Posts: 26 |
Posted: Wed, 2009-07-15 20:06
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I got a little further this AM: I've managed to upgrade to Gallery 2.3 after doing battle with the Upgrader. For some reason, the 2.3 Upgrader acts like it has a timeout that is set at about 5 or 10 seconds. If I even took the time to read what was on the page it would throw me back to Step 1 when I clicked to move to the next step. After several retries, I managed to get all the way through to the "finish." However, even though the Gallery comes up, I cannot login as admin. When I attempt to log in, it gives me a rather unhelpful error message... Quote:
Error I've tried the password recovery but I get the same error. Tried the Emergency Admin PW Recovery, same result. I've searched the FAQ and Forum info, but can find no remedy for this situation. Does this look at all familiar...? /richard |
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nivekiam
Joined: 2002-12-10
Posts: 16504 |
Posted: Thu, 2009-07-16 05:10
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natbarn
Joined: 2005-02-09
Posts: 26 |
Posted: Thu, 2009-07-16 17:58
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Here you go: http://ws100.com/phpinfo.php |
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nivekiam
Joined: 2002-12-10
Posts: 16504 |
Posted: Thu, 2009-07-16 20:31
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natbarn
Joined: 2005-02-09
Posts: 26 |
Posted: Wed, 2009-07-22 18:44
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Ok, I've updated the PHP session parms: http://ws100.com/phpinfo.php The admin logon is still not working, though. Do I need to re-run the Updater...? |
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nivekiam
Joined: 2002-12-10
Posts: 16504 |
Posted: Wed, 2009-07-22 18:55
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Are you getting any error message? When I go to your gallery, I get an "error has occurred" when trying to enter in fake credentials. You should get a somewhat friendly message stating that the password or username is incorrect. Try enabling debug mode and trying to login. Try logging in manually: |
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natbarn
Joined: 2005-02-09
Posts: 26 |
Posted: Wed, 2009-07-22 19:45
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No, I get the same "error has occurred" response. With debug enabled, I click login link and get a goodly amount of debug output on the login page, but nothing that jumps out at me as an error situation. I've attached it all as a file called login-debug.htm inside the login.zip. When I attempt to log in as admin with my (supposed) correct password, I get what I've attached as login-failed.htm in the same zip file. In that case, the Error Detail expands to read: Quote:
Error (ERROR_MISSING_VALUE) : Undefined map: FailedLoginsMap /richard |
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natbarn
Joined: 2005-02-09
Posts: 26 |
Posted: Wed, 2009-07-22 19:53
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I tried the "manual login" and got identical results. I should add that when I tried using the Password Recovery feature, G2 sent me a recovery link at my correct email address. That would seem to indicate that the userID tables are intact and accessible. |
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nivekiam
Joined: 2002-12-10
Posts: 16504 |
Posted: Wed, 2009-07-22 21:45
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Looks like your database is messed up a little bit. Before you do anything BACKUP: There, you've been warned You can try running the upgrader again. I also found these threads: http://www.google.com/search?q=Undefined+map%3A+FailedLoginsMap I don't know if those will help or not, but there does appear to be something not right or missing in the DB: Quote:
Error (ERROR_MISSING_VALUE) : Undefined map: FailedLoginsMap I do see that you do have the G2.3 files on the server. ____________________________________________ |
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natbarn
Joined: 2005-02-09
Posts: 26 |
Posted: Thu, 2009-07-23 03:55
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The Upgrader ran Ok, but didn't make any difference. I applied the direct SQL update as shown in http://gallery.menalto.com/node/84150 and, yes, I can now login as admin! I promptly did some testing, waded through all of the add-on's that I normally use. All works well, but when I tried to add an album (as mentioned in the http://gallery.menalto.com/node/80011 thread, it choked. I applied the direct fix mentioned there (had to change g_ to g2_) and got an error on a duplicate entry, but whatever part of it "took" seems to have turned the trick. Unless something else pops up out of the woodwork, we can close this one out. Thanks for all your help! Much appreciated. /richard |
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nivekiam
Joined: 2002-12-10
Posts: 16504 |
Posted: Thu, 2009-07-23 04:42
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natbarn
Joined: 2005-02-09
Posts: 26 |
Posted: Thu, 2009-07-23 04:54
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Agree. It's in place. Thanks again. Mucho. |
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